How long will my counseling session last?

The length of a counseling session varies based on your individual situation. We recommend planning to spend at least 45 minutes with your counselor, who will devote as much time as you need in order to answer your questions and discuss the best options for you, based on your individual circumstances

How do I know if a counseling session is right for me?

If any of these scenarios apply to you and your situation, it is a good indication that you may benefit from a counseling session with one of our certified counselors: Do you find it challenging to pay your bills on time, or at all each month? Do you feel that there is no money left over after you pay your basic expenses or are you experiencing difficulty paying for your basic living expenses? Are you not sure where your money seems to be going each month? Do you feel that you may need to get a better understanding of your financial situation? Do you want to gain control of your overall financial situation but are unsure of how to get started

How do I get started with a counseling session?

The majority of our sessions are conducted over the telephone. Simply contact us at 1-800-992-4557 or you can get started online. Your information will be submitted directly to one of our certified counselors who will review the information and contact you as soon as possible. If you prefer, an appointment can be made for an in-person counseling session in most of our office locations

What are Navicore Solution's credit counselors' credentials? How do I know they can help me?

Every Navicore Solutions Credit Counselor undergoes extensive financial counseling training and is required to be certified through the National Foundation of Credit Counseling (NFCC). Certified Credit Counselors must also maintain their certification by attending Professional Development classes and workshops

What happens during a counseling session?

A counseling session allows our certified counselors to take an in depth look at your financial situation. By reviewing your situation, your counselor can determine the solution that will best benefit you and your individual needs. As everyone’s situation is different, it is very important that your counselor create a personally designed plan of action with appropriate resources and recommendations that will assist you.

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