Michele’s COVID-19 Financial Recovery Program Success Story
I am 47 years old, I have a 25-year-old daughter who is going to nursing school, and I have 2 Boston Terriers whom I love and spoil way too much. I am recently engaged to a wonderful man.
The last three years have been the worst years of my life. I’m a bartender in Illinois, and the bar I work at closed down in March 2020. It was closed for 4 months, reopened, and then closed back down again. When we did open again, the bars were not as busy as they were before the pandemic and I wasn’t making as much money as I was before the shutdown. In addition, my mom got really sick and I was taking off a lot of time from work to take care of her. She ended up passing away on October 5th, 2021. My world was turned upside down in a matter of three years. The house I had built and lived in for 16 years was in foreclosure. I couldn’t catch up and fell farther and farther behind. I was referred to Navicore and my counselor Lori was my rock. She made me feel so much better after I completed the counseling program.
How did Navicore Solutions housing counseling impact you?
Lori was so nice, as I went through the counseling program she made me feel better. I had so much hope in saving my home when I hung up the phone. She gave me the resources I needed. Just when I thought I hit a dead end, Lori let me know there was more help than I ever knew.
I was able to save my home, the home my daughter grew up in. Navicore gave me the resources and confidence that I could do this. Lori made me feel like she really cared and there was still hope I could save my home. The best part is that Lori said this was going to be my year, my year to be happy!
Lori is wonderful. She listens; she cares and she made me feel comfortable and more confident. Navicore let me know that there were many more resources than I knew of. Navicore let me have hope again! Thank you so much for everything.
This counseling was made possible by funding support from the Wells Fargo Foundation for COVID-19 Financial Recovery Program.
Lori Stratford is the Digital Marketing Manager at Navicore Solutions. She promotes the reach of Navicore's financial education to the public through social media and blog content.