Call Center 1 WEB

Employment Opportunities:

 

Job Description

Do you have experience in customer service? Do friends and family consider you to be friendly and engaging? If you like talking on the phone, are comfortable with a computer and love helping others, you will thrive in this position.

As a Customer Service Representative, you will be the first point of contact providing quality customer service and support to Navicore’s clients.

Job Responsibilities

  • Answer and provide assistance to clients via telephone, email and/or text.
  • Evaluate information provided by clients and choose the best solution to resolve their needs.
  • Must have a pleasant telephone voice and strong communication skills.
  • Demonstrate sensitivity, empathy and patience towards clients.
  • Help administer clients’ debt management program by guiding them through the enrollment process, answering their questions, reviewing their information and communicating with their creditors.

Job Requirements:

  • Customer service experience is preferred. Call center experience is helpful.
  • Ability to sit for an 8 hour shift using a headset to take phone calls.
  • Good organizational and time management skills.
  • Detail oriented.

 Available Shifts:

  • Monday-Friday 9:00am-6:00pm

 Training Information:

Monday through Friday 8:30am to 5pm for up to 12 weeks

Job Type: Full-time

Salary: $14.50 /hour

 

 

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All offers of employment are subject to a drug screening and criminal background investigation.




I hereby certify that the facts set forth in the above employment application are true and complete to the best of my knowledge and authorize Navicore Solutions to verity their accuracy and to obtain reference information on my work performance. I hereby release Navicore Solutions from any/all liability of whatever kind and nature which, at any time, could result from obtaining and having an employment decision based on such information.


I understand that, if employed, falsified statements of any kind or omissions of facts called for on this application shall be considered sufficient basis for dismissal. 


I understand that should an employment offer be extended to me and accepted that I will fully adhere to policies, rules and regulations of employment of the Employer. However, I further understand that neither the policies, rules, regulations of employment or anything said during the interview process shall be deemed to constitute the terms of an implied employment contract. I understand that any employment offered is for an indefinite duration and at will and that either I or the Employer may terminate my employment at any time with or without notice or cause.

For more information about employment opportunities at Navicore Solutions, please contact the Human Resources Department at 1-800-772-4557 or via email at hr@navicoresolutions.org.