Current Job Openings

About Navicore Solutions

Navicore Solutions is a non-profit organization that helps create, restore, and maintain a life of financial wellness through empowered choices. We provide compassionate financial counseling to consumers nationwide in the areas of personal finance, consumer credit, student loans, foreclosure prevention, housing, disaster recovery, bankruptcy counseling and education.  Our mission is to strengthen the well-being of individuals and families through education, guidance, advocacy, and support. 

You can be a part of our wonderful team! Navicore Solutions currently has open Counselor positions in our Counseling Department. This is a full-time, remote position and all training is conducted remotely. All technological equipment is provided to employees by the organization.

Shifts: Flexible 40 hour schedule within business operating hours.

What will you do as a Counselor?

Role Description

As a Counselor, you will help individuals and families who are experiencing a financial hardship. You will provide your clients with available options and assist them in selecting a solution that fits their situation. You will provide counseling over the phone in a call center environment, and will use your newly-acquired certifications, training and interpersonal skills to help put clients' minds at ease and place them on the road to financial success.

What To Expect:

• Provide financial counseling by upholding the standards of the counseling model to consumers in need.  The position has many processes and procedures to maintain both in counseling delivery and data capture.
• Lengthy phone communication with consumers, client referrals and industry representatives.
• Requires attention, focus and being available for inbound calls in a remote work environment free from background noise and distractions.
• Ability to handle periods of high call volume, phone interactions, and meet performance standards.
• Connect with consumers by phone and capture all aspects of the communication and data points using the organization’s proprietary software CMS platform.
• Ability to multi-task and use several software applications including the agency’s CMS, outlook, Adobe, Word and a soft-phone.

Basic Qualifications:

• High School Diploma or Equivalent
• At least 2 years of experience in customer service, call center environment, finance, case management or social services
• Must be computer literate, have the ability to type at least 25 words per minute and be able to spend your day on the phone
• Required to obtain NFCC and HUD Housing Counselor Certification within 6 months’ of start 
• Ability to communicate effectively and professionally over the phone in a high volume in-bound call center environment.
• Coachable and acceptable to feedback & improvement.  Demonstrate ability and interpersonal skills to communicate with supervisor and management team
• Ability to pass a pre-employment screening process including criminal background check and drug screen

Preferred Qualifications

• Excellent time management, multi-tasking, communication and organizational skills
• Must have the ability to show compassion while maintaining a distinct level of direction
• Understanding of call-center and productivity requirements  

This Full-Time position includes the ability to participate in our full benefits package as follows.

• Medical, Dental and Vision benefits within 90 days of hire
• Generous paid time off
• Student Loan Forgiveness Opportunities
• 403(b) Retirement Plan
• Recognition for performance

$20.00 Per Hour

Future Training Date: TBD

Remote opportunity

To learn more about Navicore Solutions, please visit our Careers site: https://navicoresolutions.org/about-us/join-our-team/

Former Customer Service Reps, Collections, Sales Reps, Mortgage & Real Estate professionals and bank employees have all made the successful transition to Counseling. We invite you to apply today and join our team. Making a difference in others’ lives will make a difference in yours too! Just bring your customer service skills and a basic understanding of personal finance; we will provide the rest of the training needed to be a successful counselor!

About Navicore Solutions

Navicore Solutions is a non-profit organization that helps create, restore, and maintain a life of financial wellness through empowered choices. We provide compassionate financial counseling to consumers nationwide in the areas of personal finance, consumer credit, student loans, foreclosure prevention, housing, disaster recovery, bankruptcy counseling and education.  Our mission is to strengthen the well-being of individuals and families through education, guidance, advocacy, and support. 

You can be a part of our wonderful team! Navicore Solutions currently has open Bilingual Counselor positions in our Counseling Department. This is a full-time, remote position and all training is conducted remotely. All technological equipment is provided to employees by the organization.

Shifts: Flexible 40 hour schedule within business operating hours

Rate: $21.00 per hour

What will you do as a Bilingual Counselor?

Role Description

As a Counselor, you will help individuals and families who are experiencing a financial hardship. You will provide your clients with available options and assist them in selecting a solution that fits their situation. You will provide counseling over the phone in a call center environment, and will use your newly-acquired certifications, training and interpersonal skills to help put clients' minds at ease and place them on the road to financial success.

What To Expect:

• Provide financial counseling by upholding the standards of the counseling model to consumers in need.  The position has many processes and procedures to maintain both in counseling delivery and data capture.
• Lengthy phone communication with consumers, client referrals and industry representatives.
• Requires attention, focus and being available for inbound calls in a remote work environment free from background noise and distractions.
• Ability to handle periods of high call volume, phone interactions, and meet performance standards.
• Connect with consumers by phone and capture all aspects of the communication and data points using the organization’s proprietary software CMS platform.
• Ability to multi-task and use several software applications including the agency’s CMS, outlook, Adobe, Word and a soft-phone.

Basic Qualifications:

• High School Diploma or Equivalent
• Must be fluent in English and Spanish
• At least 2 years of experience in customer service, call center environment, finance, case management or social services
• Must be computer literate, have the ability to type at least 25 words per minute and be able to spend your day on the phone
• Required to obtain NFCC and HUD Housing Counselor Certification within 6 months’ of start 
• Ability to communicate effectively and professionally over the phone in a high volume in-bound call center environment.
• Coachable and acceptable to feedback & improvement.  Demonstrate ability and interpersonal skills to communicate with supervisor and management team
• Ability to pass a pre-employment screening process including criminal background check and drug screen

Preferred Qualifications

• Excellent time management, multi-tasking, communication and organizational skills
• Must have the ability to show compassion while maintaining a distinct level of direction
• Understanding of call-center and productivity requirements  

This Full-Time position includes the ability to participate in our full benefits package as follows.

• Medical, Dental and Vision benefits within 90 days of hire
• Generous paid time off
• Student Loan Forgiveness Opportunities
• 403(b) Retirement Plan
• Recognition for performance

To learn more about Navicore Solutions, please visit our Careers site: https://navicoresolutions.org/about-us/join-our-team/

Former Customer Service Reps, Collections, Sales Reps, Mortgage & Real Estate professionals and bank employees have all made the successful transition to Counseling. We invite you to apply today and join our team. Making a difference in others’ lives will make a difference in yours too! Just bring your customer service skills and a basic understanding of personal finance; we will provide the rest of the training needed to be a successful counselor!

Training Class 10/26/26

Join the Mission. Empower Financial Wellness.

Navicore Solutions is a nonprofit organization dedicated to helping individuals and families create, restore, and maintain financial wellness. As a full-time team member, you’ll enjoy comprehensive Medical, Dental, and Vision benefits within 90 days, generous paid time off (including Birthday PTO), Student Loan Forgiveness opportunities, a 403(b)-retirement plan, and performance recognition— all while working fully remote with provided equipment and online training. 

We provide compassionate financial counseling nationwide in the areas of personal finance, consumer credit, student loans, foreclosure prevention, housing, disaster recovery, bankruptcy counseling, and education. Our mission is to strengthen the well-being of individuals and families through education, guidance, advocacy, and support.”

Why You’ll Love Working with Us

Navicore Solutions is currently seeking an Application Developer join our IT Department. This is a full-time, fully remote position — and we provide all the equipment you need. 

Role Description 

As an Application Developer, you will assist with the ongoing development, maintenance, and support of internal applications built within Revelation Software OpenInsight 9.x. 

What to Expect:

• Assist with the development, testing, debugging, and maintenance of internal applications using Revelation Software OpenInsight and Basic+.
• Support the migration from OpenInsight 9.x to OpenInsight 10.x, including testing and converting forms, queries, procedures, and other application components.
• Respond to routine internal helpdesk requests related to supported applications, database functions, and system processes.
• Perform routine database and application maintenance and resolve minor bugs to support system stability and reliability.
• Create and modify data views, reports, queries, procedures, and data import/export processes to meet the operational needs of internal departments.
• Develop and execute test cases and assist with test plans to validate system enhancements, upgrades, bug fixes, and application changes prior to implementation in production.
• Document code changes, application functionality, system processes, troubleshooting procedures, and migration activities.

Basic Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Software Development, or a related field; equivalent technical training, bootcamp education, certifications, or relevant experience.
• 1–2 years of software development or programming experience; relevant internships, academic projects, and other practical development experience are welcome.
• Strong understanding of fundamental programming concepts, including variables, loops, conditional logic, functions, and data structures.
• Basic understanding of database concepts and experience or coursework involving SQL, NoSQL, relational databases, or similar technologies.
• Strong analytical, troubleshooting, and problem-solving abilities.

Preferred Qualifications

• Excellent time management, multi-tasking, communication and organizational skills.
• Ability and willingness to learn specialized programming languages, database technologies, and legacy and modern application environments.
• Strong attention to detail and commitment to producing accurate, well-documented work.

$35.58 per hour.

Schedule: Monday-Friday 9-5pm-EST. Could be flexible if necessary.

Learn more about Navicore Solutions and view all open positions here:
Navicore Careers: https://navicoresolutions.org/about-us/join-our-team/