At Navicore Solutions, our work is rooted in helping individuals and families achieve financial stability and long-term well-being. We are a mission-driven nonprofit that values compassion, integrity, collaboration, and continuous improvement. Our team is made up of dedicated professionals who are passionate about making a meaningful impact through financial education, housing and credit counseling, and community outreach. We offer a supportive, inclusive work environment where innovation is encouraged, growth is supported, and every role contributes to positive change.

Explore our current openings and consider joining a team committed to strengthening financial futures, one person at a time.

For more information about employment opportunities at Navicore Solutions, please contact the Human Resources Department at 1-800-772-4557 or via email at hr@navicoresolutions.org.

Job Description

About Navicore Solutions

Navicore Solutions is a non-profit organization that helps create, restore, and maintain a life of financial wellness through empowered choices. We provide compassionate financial counseling to consumers nationwide in the areas of personal finance, consumer credit, student loans, foreclosure prevention, housing, disaster recovery, bankruptcy counseling and education.  Our mission is to strengthen the well-being of individuals and families through education, guidance, advocacy, and support.  

You can be a part of our wonderful team! Navicore Solutions currently has open Housing Counselor positions in our Housing Department. This is a full-time, remote position, and all training is conducted remotely. All technological equipment is provided to employees by the organization. 

  • Schedule: M-F: 9-5:30PM- Eastern Time
  • Training Schedule: M-F 10-6:30PM- Eastern Time (4-8 weeks)

Role Description 

In this position, you will provide housing counseling to referred homeowners.

What To Expect:  

  • Educate homeowners on various financial products and align their financial goals.
  • Deliver clear, consistent client education and program guidelines.
  • Provide resources and customized client action plans to clients as needed.
  • Conduct high-volume inbound and outbound phone communication with clients in a professional manner.
  • Build and maintain positive client relationships through effective telephone engagement.
  • Accurately enter, update, and transfer client data in applicable systems.
  • Participate in required training sessions related to programs, services, and compliance.
  • Meet established performance, productivity, and behavioral expectations.
  • Adhere to departmental policies, procedures, and quality standards, incorporate feedback from management.

Basic Qualifications:

  • High School Diploma or Equivalent.
  • Required to obtain HUD Housing Counselor Certification within 30 days of hire (study materials provided).
  • Demonstrates a strong commitment to punctuality and dependable attendance.
  • Strong verbal communication and interpersonal skills.
  • Demonstrate ability to manage time effectively and stay organized in a fast-paced environment.
  • Ability to communicate professionally in a high-volume call center setting (inbound and outbound).
  • Strong active listening skills with the ability to assess client needs accurately.
  • Ability to spend the majority of the workday on the phone.
  • Must be computer literate, proficiency in Microsoft Word and Excel, including typing at least 40 words per minute.
  • Willingness and availability to attend all required training courses.
  • Prior call center experience required; mortgage and/or housing industry experience is a plus.
  • Ability to pass a pre-employment screening process including criminal background check and drug screen.

Preferred Qualifications 

  • College Degree Preferred or relevant work experience.
  • Demonstrated empathy while maintaining clear guidance and direction for clients.
  • Must have a positive and professional attitude. 

This Full-Time position includes the ability to participate in our full benefits package as follows.

  • Medical, Dental and Vision benefits within 90 days of hire
  • Generous paid time off
  • Student Loan Forgiveness Opportunities
  • 403(b) Retirement Plan
  • Recognition for performance

$20.00 per hour.

Start date: 11/16/26.

Training will be 4-8 weeks in duration & is paid. 

To learn more about Navicore Solutions, please visit our Careers site: https://navicoresolutions.org/about-us/join-our-team/ 

Former Customer Service Reps, Collections, Sales Reps, Mortgage & Real Estate professionals and bank employees have all made the successful transition to Counseling. We invite you to apply today and join our team. Making a difference in others’ lives will make a difference in yours too! Just bring your customer service skills and a basic understanding of personal finance; we will provide the rest of the training needed to be a successful counselor!

Join the Mission. Empower Financial Wellness.

Navicore Solutions is a nonprofit organization dedicated to helping individuals and families create, restore, and maintain financial wellness. As a full-time team member, you’ll enjoy comprehensive Medical, Dental, and Vision benefits within 90 days, generous paid time off (including Birthday PTO), Student Loan Forgiveness opportunities, a 403(b)-retirement plan, and performance recognition— all while working fully remote with provided equipment and online training. 

We provide compassionate financial counseling nationwide in the areas of personal finance, consumer credit, student loans, foreclosure prevention, housing, disaster recovery, bankruptcy counseling, and education. Our mission is to strengthen the well-being of individuals and families through education, guidance, advocacy, and support.”

Why You’ll Love Working with Us

Navicore Solutions is currently seeking an Application Developer join our IT Department. This is a full-time, fully remote position — and we provide all the equipment you need. 

Role Description 

As an Application Developer, you will assist with the ongoing development, maintenance, and support of internal applications built within Revelation Software OpenInsight 9.x. 

What to Expect:

  • Assist with the development, testing, debugging, and maintenance of internal applications using Revelation Software OpenInsight and Basic+.
  • Support the migration from OpenInsight 9.x to OpenInsight 10.x, including testing and converting forms, queries, procedures, and other application components.
  • Respond to routine internal helpdesk requests related to supported applications, database functions, and system processes.
  • Perform routine database and application maintenance and resolve minor bugs to support system stability and reliability.
  • Create and modify data views, reports, queries, procedures, and data import/export processes to meet the operational needs of internal departments.
  • Develop and execute test cases and assist with test plans to validate system enhancements, upgrades, bug fixes, and application changes prior to implementation in production.
  • Document code changes, application functionality, system processes, troubleshooting procedures, and migration activities.

Basic Qualifications:

  • Bachelor’s degree in Computer Science, Information Technology, Software Development, or a related field; equivalent technical training, bootcamp education, certifications, or relevant experience.
  • 1–2 years of software development or programming experience; relevant internships, academic projects, and other practical development experience are welcome.
  • Strong understanding of fundamental programming concepts, including variables, loops, conditional logic, functions, and data structures.
  • Basic understanding of database concepts and experience or coursework involving SQL, NoSQL, relational databases, or similar technologies.
  • Strong analytical, troubleshooting, and problem-solving abilities.

Preferred Qualifications

  • Excellent time management, multi-tasking, communication and organizational skills.
  • Ability and willingness to learn specialized programming languages, database technologies, and legacy and modern application environments.
  • Strong attention to detail and commitment to producing accurate, well-documented work.

$35.58 per hour.

Schedule: Monday-Friday 9-5pm-EST. Could be flexible if necessary.

Learn more about Navicore Solutions and view all open positions here:
Navicore Careers: https://navicoresolutions.org/about-us/join-our-team/

 

Navicore Solutions is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants in compliance with applicable federal, state and local laws.

For more information, please visit the following official government resources:

U.S. Equal Employment Opportunity Commission
https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal

U.S. Department of Labor - Employment Laws
https://www.dol.gov/general/topic/discrimination

If you need a reasonable accommodation during the application or hiring process, please contact us at 1-800-772-4557 or via email at hr@navicoresolutions.org